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Pre-Order | Order Process, Shipping & Delivery

Ordering Period
  • Cut-off for pre-orders is on the 5th day of every month. Pre-orders checked out on the 6th day onwards shall be included in the next month’s batch of pre-orders.
  • Orders will be shipped within the first to second week of the month.
  • For example, a pre-order checked out on January 5 will be shipped out on the first to second week of February.
  • This may take longer, but we promise it will be worth the wait!
  • Once a pre-order has been placed and payment has been made, a change of mind and/or sudden change in schedule does not entitle the customer a  refund as long as within the 7 weeks lead time from the date of purchase.
Shipping
Metro Manila
  • We ship via Gogo Express with a flat rate of Php 150.
  • For Metro Manila, expect your order to arrive within 1 to 3 business days after ship out.
Provincial
  • We ship via Gogo Express, LBC, or J&T with a flat rate of Php 230.
  • For Luzon provinces, expect your order to arrive within 2 to 4 business days after ship out.
  • For Visayas and Mindanao, expect your order to arrive within 4 to 7 business days after ship out.
Please note!
  • These lead times exclude weekends and holidays.
  • Meraniel shall not be held liable for any delays caused by the courier.
  • As much as we would love to deliver your shoes as soon as possible, please know that delays due to unforeseen circumstances (for example: materials shortage, production issues, etc.) may happen and may extend our standard lead time.  In case this happens, we will make sure to inform you right away.
  • If your purchase is time-sensitive (for example: planning to wear them for an upcoming wedding) we would recommend for you to choose from our ON-HAND pairs instead.
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